Return Policy


Returns will only be accepted within 30 days from original invoice date. All non-defective
merchandise returned for credit must be unused and in the original packaging.

All returned items are subject to a 20% restocking fee plus return shipping charges.
Credit is issued upon return and inspection. Please allow up to 4 weeks to receive
your credit or refund.

HOW TO CANCEL AN ORDER ? It depends on the status of it.

CANCEL AN OPEN ORDER: please contact us promptly at
customercare@finestcookware.com or call 1 877 550-8836.

CANCEL A SHIPPED ORDER: You can refuse the shipment when it arrives at
your location. Or you can accept it and initiate a Return Authorization through
our Returns Department.

When a Shipment is Refused, it will come back to our warehouse. You may be 
charged for restocking fees* and all shipping fees* associated with the Return.

Please note that we cannot accept returns of certain items, including:
Special Orders* and Close-out items*

RETURN AUTHORIZATION (RA): 2-3 Business Days
MERCHANDISE TRANSIT: up to 7 Business Days
MERCHANDISE INSPECTION: up to 7 Business Days
CREDIT PROCESSING: up to 7 Business Days

Finestcookware Team, 2022
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