return policy

Returns will only be accepted within 30 days from date of original invoice.

  • All Merchandise that is returned must have prior authorization for return to be accepted.
  • All non-defective merchandise returned for credit must be unused and in the original packaging.
  • All returned items are subject to a 20% restocking fee plus the return shipping charges.
  • Credit is issued upon return and inspection. Please allow up to 4 weeks to receive your credit or refund.
RA (Return Authorization) : 2-3 Business Days                            

Merchandise Transit: Up to 7 Business Days                  

Merchandise Inspection : Up to 7 Business Days 

Credit Processing: Up to 7 Business Days

Please Note that we cannot accept returns of certain items, including:
  • All special orders
  • All close-out items

 How to cancel an order:

Cancelling an order will depend on the status of it.

Open Order: Please call 1 877 550-8836 to cancel or email:

Shipped Order:  If your order has already shipped, you can refuse the shipment when it arrives at your location or you can accept and initiate a return authorization through our returns department. When a shipment is refused, it will come back to our warehouse,.  You may be charged for restocking fee and any shipping fees associated with the return.