All returned items are subject to a 20% restocking fee plus return shipping charges.
Credit is issued upon return and inspection. Please allow up to 4 weeks to receive
your credit or refund.
HOW TO CANCEL AN ORDER ? It depends on the status of it.
CANCEL AN OPEN ORDER: please contact us promptly at
email@example.com or call 1 877 550-8836.
CANCEL A SHIPPED ORDER: You can refuse the shipment when it arrives at
your location. Or you can accept it and initiate a Return Authorization through
our Returns Department.
When a Shipment is Refused, it will come back to our warehouse. You may be
charged for restocking fees* and all shipping fees* associated with the Return.
Please note that we cannot accept returns of certain items, including:
Special Orders* and Close-out items*